James Carter is an Executive Director of O'Connell Advisory and leads the firm's aged care practice. He is one of Australia's most experienced aged care executives and advisors, bringing more than three decades of leadership across aged care, retirement living, governance, finance and organisational transformation.
A former CEO, CFO and executive leader, James has led some of the sector's most challenging performance improvement, recovery and redevelopment initiatives. His experience spans community-owned, faith-based, private and not-for-profit providers, giving him a deep understanding of the strategic, operational and financial realities facing aged care organisations.
James is widely recognised for helping providers navigate periods of significant change. He has successfully led organisations through financial recovery, major redevelopment projects, systems transformation, governance reform, workforce challenges, regulatory change and organisational growth. His unique combination of executive leadership experience, commercial acumen and technical financial expertise enables him to move seamlessly from boardroom strategy to hands-on operational implementation.
Clients value James' ability to bring clarity to complex issues, build confidence among boards and executive teams, and deliver practical improvements that strengthen organisational performance while maintaining a strong focus on resident care and outcomes.
Qualifications
Master of Management, Macquarie University
Certificate in Advanced Financial Management, Macquarie University
Bachelor of Commerce, University of Auckland
Areas of Expertise
Aged care strategy and transformation
Organisational turnaround and performance improvement
Financial sustainability and recovery
Governance and board advisory
Executive leadership and interim management
Workforce and organisational development
Capital redevelopment and infrastructure planning
Financial modelling and feasibility studies
Mergers, acquisitions and growth strategy
Regulatory reform and sector transition
Driving Performance in Aged Care
James Carter is an Executive Director of O'Connell Advisory and leads the firm's aged care practice. He is one of Australia's most experienced aged care executives and advisors, bringing more than three decades of leadership across aged care, retirement living, governance, finance and organisational transformation.
A former CEO, CFO and executive leader, James has led some of the sector's most challenging performance improvement, recovery and redevelopment initiatives. His experience spans community-owned, faith-based, private and not-for-profit providers, giving him a deep understanding of the strategic, operational and financial realities facing aged care organisations.
James is widely recognised for helping providers navigate periods of significant change. He has successfully led organisations through financial recovery, major redevelopment projects, systems transformation, governance reform, workforce challenges, regulatory change and organisational growth. His unique combination of executive leadership experience, commercial acumen and technical financial expertise enables him to move seamlessly from boardroom strategy to hands-on operational implementation.
Clients value James' ability to bring clarity to complex issues, build confidence among boards and executive teams, and deliver practical improvements that strengthen organisational performance while maintaining a strong focus on resident care and outcomes.
Recent experience
CEO of IBIS Aged Care
Board Member of Twilight Aged Care.
Interim CEO of Scalabrini Village.
Interim CEO and CFO leadership roles at Twilight Aged Care.
Interim CEO of Inasmuch Community.
Executive management support to Roseneath Aged Care Centre.
Interim CEO of The Pioneers Lodge.
Leading redevelopment, systems transformation, organisational improvement and financial recovery initiatives across multiple aged care providers.
How James Works
James is known for his calm leadership, commercial judgement and ability to build trust with boards, executives and operational teams alike. He combines strategic thinking with a highly practical, hands-on approach and is often engaged during periods of significant organisational change when experienced leadership is critical.
Clients value his depth of sector knowledge, ability to identify opportunities others miss and unwavering focus on achieving sustainable improvements. Whether serving as an advisor, interim executive or strategic partner, James brings confidence, credibility and a proven track record of helping organisations navigate complexity and emerge stronger.